Terms & Conditions

1. Introduction and Acceptance

Welcome to Growium Agents, an AI-powered assistant platform operated by SOFTWARE MIRACLES S.R.L. ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, platform, and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Service Description

Growium Agents provides AI-powered assistant services including but not limited to:

• 8 specialized AI assistants for various tasks
• Custom AI agent builder for workflow automation
• Team collaboration tools
• Content generation and analysis capabilities
• Educational and business-focused AI solutions

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

• You are responsible for safeguarding your password and account credentials
• You must notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage arising from unauthorized account access

3.3 Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Data Privacy and Protection

4.1 Data Collection

We collect information you provide directly to us, such as:

• Account registration information
• Content you create or upload to the Service
• Communications with our support team
• Usage data and analytics (anonymized)

4.2 Data Use

We use your data to:

• Provide and improve our Service
• Process payments and manage subscriptions
• Communicate with you about the Service
• Ensure platform security and prevent abuse

4.3 Data Retention and Deletion

You have the right to request deletion of your personal data at any time. To exercise this right, send an email to support@growiumagent.com. We will process your request within 30 days.

5. AI Responsibility and Limitations

5.1 AI Accuracy

• AI responses may contain errors, inaccuracies, or outdated information
• You should verify important information from authoritative sources
• AI should not be used as a substitute for professional advice (medical, legal, financial, etc.)

5.2 User Responsibility

You acknowledge and agree that:

• You will use AI-generated content at your own risk
• You will not rely solely on AI for critical decisions
• You will comply with applicable laws when using AI-generated content
• You are responsible for fact-checking and validating AI outputs

6. Acceptable Use Policy

You agree not to use the Service to:

6.1 Prohibited Content

• Generate illegal, harmful, or abusive content
• Create content that violates intellectual property rights
• Produce spam, malware, or deceptive content
• Generate content promoting violence, hatred, or discrimination
• Create adult content involving minors

6.2 Prohibited Activities

• Attempt to reverse engineer or hack the Service
• Share account credentials with unauthorized users
• Use the Service for competitive intelligence gathering
• Overload our systems with excessive requests
• Circumvent usage limits or restrictions

6.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including account suspension or termination, without prior notice.

7. Subscription and Payment Terms

7.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

7.2 Payment Processing

• Subscriptions are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription activation
• We use third-party payment processors for secure transactions
• All fees are non-refundable except as required by law

7.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You can cancel your subscription at any time through your account settings.

7.4 Price Changes

We may change subscription prices with 30 days' notice. Price changes will apply to subsequent billing periods.

8. Intellectual Property Rights

8.1 Your Content

You retain ownership of content you create using our Service. However, you grant us a limited license to process, store, and display your content as necessary to provide the Service.

8.2 Our Platform

The Service, including its software, algorithms, design, and content, is owned by SOFTWARE MIRACLES S.R.L. and protected by intellectual property laws.

8.3 AI-Generated Content

You may use AI-generated content for your purposes, but you acknowledge that similar content may be generated for other users. We do not claim ownership of AI-generated content.

9. Service Availability and Support

9.1 Uptime Commitment

We strive to maintain 99.9% service availability but cannot guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.

9.2 Support Services

• Email support is available at support@growiumagent.com
• Response times vary by subscription plan
• Premium subscribers receive priority support

9.3 Service Modifications

We may modify, update, or discontinue features of the Service with reasonable notice. We will not be liable for any modifications or discontinuations.

10. Termination

10.1 Termination by You

You may terminate your account at any time by cancelling your subscription and deleting your account through the platform settings.

10.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities.

10.3 Effect of Termination

• Your right to use the Service will cease immediately
• We may delete your account data after a reasonable period
• Provisions regarding liability, indemnification, and dispute resolution survive termination

11. Limitation of Liability

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless SOFTWARE MIRACLES S.R.L., its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by Romanian law, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service will be resolved through:

• First, good faith negotiations between the parties
• If unsuccessful, binding arbitration under Romanian law
• Courts in Harghita County, Romania have exclusive jurisdiction

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Email notification to your registered address
• Prominent notice on our website
• In-platform notification

Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and SOFTWARE MIRACLES S.R.L. regarding the Service.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

15.3 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

15.4 Contact Information

For questions about these Terms, contact us at support@growiumagent.com.